Privacy Policy

1. Data Controller

WonderLost Travel is the data controller.

Contact: info@wonderlosttravel.bg

2. Personal Data Collected

We collect names, email addresses, phone numbers, and travel preferences when you book or subscribe. We may also automatically collect IP addresses and cookies for analytics.

3. How We Use Data

Data is used to process bookings, send confirmations, and inform about offers if you consent. Analytics data helps improve the website.

4. Data Sharing

Your booking data is shared with the relevant tour operator to deliver services. We do not sell your data.

5. Legal Basis (GDPR)

Processing is based on your consent and our legitimate interest (e.g., booking communication).

6. Your Rights

You have the right to access, correct, delete, or restrict your personal data. You may also request data portability or object to processing.

7. Cookies

We use essential cookies for site functionality and analytics cookies if you consent. You may disable analytics cookies through your browser.

8. Data Retention

We keep booking data for up to 10 years as required by Bulgarian accounting and tourism laws. Marketing data is kept until you unsubscribe.

9. Security Measures

We employ encryption, secure hosting, and access controls to protect your data.

Governing Law

The Privacy Policy is governed by Bulgarian and EU law.

Contact for Privacy Requests

Email: info@wonderlosttravel.bg